Returns & Refunds Policy

At The Princess Knot, we do not accept returns or offer refunds, except in cases where the product is received in a damaged condition.

Eligibility for Return & Refund

A return or refund will only be considered under the following conditions:

• The item was received in a damaged condition.

• A clear unboxing video is required as proof of damage.

• The request must be made within 3 days of receiving the product.

Return & Refund Process

1. Submit a Claim: Email us at theprincessknot@gmail.com within 3 days of delivery with:

   • Your order details.

   • A clear unboxing video showing the damaged product.

2. Approval & Return: Once approved, we will provide return instructions.

3. Refund Processing: Upon receiving the damaged product, we will process the refund to your original payment method.

Important Notes:

• No return or refund requests will be accepted after 3 days from delivery.

• The unboxing video is mandatory to claim a refund for damaged items.

• No returns or refunds will be accepted for reasons other than product damage.

For any queries, please contact us at theprincessknot@gmail.com.